Luma Practice Advisors 路 Confidential

Glow Aesthetics

Financial Performance Report 路 December 2024

Reporting Period
Select a reporting period
Total Revenue
$239,750
+10.0% vs Nov
EBITDA
$74,641
31.1% margin
Net Income
$71,441
29.8% margin
Cash on Hand
$150,523
Dec 31 balance
New Patients
118
+27% vs Nov
Patients Seen
454
+17% vs Nov
Avg Spend / Visit
$466
vs $410 peer median
Return Rate
91.5%
vs 72% peer median
Quick Win Estimate
Reduce IV/Wellness churn by 30% and retail churn by 15% and you're looking at an estimated in recurring revenue at zero extra marketing cost.+$3K-$5K/mo
Biggest Single Lever
Shift $2K/mo from underperforming Facebook and Google Maps ads to Google Search and Instagram for an estimated in attributed revenue.+$3.6K-$4K/mo
9 signalsDecember 2024
馃煝Revenue Growth+10.0% MoM5-10% targetKeep investing in new patient acquisition. Track which services drove Dec growth and double down on those.
馃煝EBITDA Margin31.1%13% peer medianProtect this margin. Resist discounting. Model the impact before adding staff or equipment.
馃煝Patient Return Rate91.5%58% peer medianDocument what's driving loyalty. This is your competitive moat, so protect it.
馃煝Google Search ROAS3.82x> 3.0x = strongShift more budget to Google Search and Instagram. Those are your two best-performing channels right now.
馃煛Membership Revenue %8.9%9.8% peer medianLaunch or promote a membership tier. Even converting 10% of one-time patients to members could add $2-3K/mo in recurring revenue.
馃煛Provider Comp %23.9%Target < 26%Review comp structure annually. Tie bonuses to profitability, not just revenue.
馃敶IV/Wellness Churn92.7%Target < 50%Create an IV membership package. Position as ongoing wellness, not one-time treatment.
馃敶Retail Churn77.3%Target < 40%Set up auto-replenishment reminders at 75% product life. Offer 10% subscription discount.
馃敶Facebook Ads ROAS2.03x> 3.0x = healthyAudit Facebook creative and targeting. Reallocate budget toward Google Search and Instagram.
Benchmarking Classification
Business Profile Index
28
0-100 scale
Market Environment Index
46
0-100 scale
Practice Age Stage
Early Growth
2-3 years in operation
Service Mix Category
Balanced
No single category exceeds 60%
Luma Practice Advisors 路 Confidential 路 For client use onlyData sourced from Boulevard POS 路 Reporting period: December 2024